Sending a motor away can feel like a leap of faith. You are without a motor, you are waiting on a workshop, and you want to know what is happening. Here is how the process works at EES Electro-Mechanical.
Step 1: Tell us about the motor
You describe the motor and what happened before it failed, through the quote form or by phone. The more detail you can give, the better we can plan.
Step 2: Collection
We collect the motor from you. Contact us to arrange collection.
Step 3: Dismantle and inspect
Back at our Middleton workshop, we dismantle the motor and inspect it. Rewinding means replacing the windings, but the inspection looks at the whole motor and at what caused the failure. This stage is free of charge.
Step 4: Quotation before any repair
You receive a quotation before any repair work begins. If you decide not to proceed, we return the unit to you free of charge.
Step 5: The work
If you go ahead, we carry out the rewind or repair using OEM-equivalent parts. Our engineers look for the root cause of the failure, so the job addresses more than the symptom. Motor rewinds, gearbox refurbishment, drives and controls, and laser alignment are covered by one team, with one point of contact and one accountable engineer per job.
Step 6: Return, with a guarantee
The motor is returned to you, and our overhaul work is backed by a 12-month guarantee.
Next step
See Electric Motor Repairs and Rewinds or describe your motor in the quote form. If production has stopped, use the emergency line on that page.
